⚫Please read carefully Don’t Ignore it. We are making this rule only for the spammer. because a lot of client Miss use us Services. If you are not a spammer then don’t Worry we always support good client and also provide 24/7/365 days Tech Support.

 Violond Group Web Hosting Provider, 5 Tshibevha St, Thohoyandou, Limpopo, South Africa.

⚫We do not allow IRC (Internet Relay Chat) network, Autobot websites, bit torrent application or torrent File ,Gaming Seervers (like counter-strike, half-life, battlefield1942, etc), Phishing, Satta,Fraudulent Activity, Gaming, Phishing, Porn website,18+ contents And if we found any unwanted activity such as (like counter-strike, half-life, battlefield1942, etc),Phishing, Satta, Fraudulent Activity, Gaming, Phishing, Porn website, 18+ we will charge fine .

⚫We are providing Technical support 24/7/365 days. Technical support only for our hosting issue if you download any script and the script is not working we will check and decide this problem is making from our hosting or script. If Hosting Problem We solve it’s within 30min or hours. We will Solve any kind of problem Within 24 hours Because it depends on the problem but we are trying to solve it under 30min. We are trying to solve your problem fast as soon as possible. if you buy premuim support then we  only try to solve your problem by Teamviewer remote system. we do not provide developer support.

⚫if we are found any virus in your cPanel then we will inform you to take action and still if you didn’t take any action then we will suspend your account/website then you have one option contact Violond Group Team.

⚫Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).

⚫Refunds are not granted to accounts closed for TOS violations.

⚫Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.

⚫Refunds are not granted on Domain Registration/Renewal/Transfer.

⚫If already have product and order new product then no refund policy work.

⚫No refund policy for: installation fee, VPS, servers, Domain privacy, Domain names and licenses or custom software installs.

⚫No refund will be made if our team not found any issue in your Hosting plan from our side.

⚫No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.