Violond web hosting plans come bundled with cPanel email. If you use one of our hosting packages, you may find cPanel email to be more convenient than a Private Email email service. In this case, you can move emails from a Private Email account to your cPanel email account in just a few steps.

In this article, we�ll cover two possible ways to do that.

Using the Add mail account option

Creating a backup of emails



You need a cPanel email account before you can begin sending emails there. If you don�t have one already,�set it up.

Using the Add mail account option


The�Add mail account�option allows us adding a cPanel email account to the web interface of your Private Email email account:

1.�Log into�your Private Email Webmail.

2. Press on the�Add mail account�button:

3. Enter your cPanel email account credentials and click�Add.

This feature won�t work if your cPanel email address is the same as your Private Email email address. In this case, you�ll get the following warning message

A mail account with the given E-Mail address already exists.

As a workaround, add a different email address or include an extra character to your current email address. For example, to proceed with�[email protected], you could add the email�[email protected]or any other.
The main idea is that an email address should differ from the one you want to add (if it is the same).
NOTE: The workaround that involves using an additional character is only necessary when the email address of a Private Email email account and the email address of a cPanel email account is the same. If the email address of your cPanel email account is different from your Private Email email address, you can skip the steps described above.

At this stage, you need to add cPanel email account credentials and server settings.

The�Incoming server�section comes first:

Server type: IMAP
Server name: the server�your account is hosted on. It can be found either in a hosting welcome email or after accessing cPanel at the URL bar. It looks like�server1.web-hosting.com
Connection security: SSL/TLS
Server port: 993
Username: your cPanel email address (it will be filled in automatically with an email address specified at the Email address field)
Password: password for a cPanel email account.
And the�Outgoing server (SMTP)�section:

Server name: hostname of a hosting server where an email account is created.
Connection security: SSL/TLS
Server port: 465
Authentication: As incoming mail server
Username�and�Password�will be fetched automatically (the ones already specified in the Incoming server settings)
Then, click on the�Save�button and the�Account added successfully pop-up notification will appear:
Creating a backup of emails
Another way to transfer emails to a cPanel email account is by creating a backup of emails and restoring it through the cPanel webmail:

1. Navigate to the�Inbox�of a Private Email email account.
2. Choose a folder you wish to transfer emails from.
3. Select all the existing emails using the�Ctrl+A�combination.
4. Press on the three dashes icon at the toolbar.
5. Click the�Save as file�button to download an archive of the emails:
To upload these emails, you must first extract them on to your computer as a .eml formatted archive file. Then access cPanel webmail through�Horde�or�Roundcube�and follow these steps:


Horde:

1. Select the folder you wish to upload emails to using the right-click button to expand the context menu and choose�Import:
To upload these emails, you must first extract them on to your computer as a .eml formatted archive file. Then access cPanel webmail through�Horde�or�Roundcube�and follow these steps:

2. Use the�Browse�option to find your folder of extracted emails from a Private Email email account. Choose an email and click on the�OK�button to begin the transfer:
3. At the bottom of the right-hand corner, the following green notification will appear:
The main disadvantage of moving emails using Horde is that you are limited to one email at a time.
Thus, to move all the emails extracted from an archive folder, we would recommend using�Roundcube�to move all the emails extracted from an archive folder:

1. Hit the�Gear�button at the bottom left corner of your screen.
2. Click on the�Import messages�button:
3. Locate the folder containing your .eml emails
4. Select�no more than 20 emails�at once and proceed with uploading.

To confirm your emails have uploaded, the following notification is displayed:
Congratulations! The email messages from your Private Email email account have successfully moved to your cPanel email account.


Bingo!
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